Privacy Policy for Valley Sign Company

Effective Date: 9/22/24

Valley Sign Company ("we," "our," "us") is committed to protecting the privacy of visitors to our website (valleysigncompany.com). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. This policy also explains your rights regarding your personal information and how you can control the data we collect.

1. Information We Collect

We collect the following types of information:

a. Personal Information

We may collect personal information, including but not limited to:

NameEmail addressPhone numberMailing addressPayment information (for purchases)Any other information you voluntarily provide to us via forms, emails, or interactions on our website.

b. Non-Personal Information

We automatically collect non-personal information such as:

IP addressBrowser type and versionOperating systemReferral sourceBrowsing behavior on our website (pages visited, duration, etc.)

c. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about how you use our site. This includes third-party cookies, such as those used by Google Analytics, Facebook Pixel, and Microsoft Ads, to help us understand user behavior, improve our website, and run effective marketing campaigns.

2. How We Use Your Information

We use the information we collect to:

Provide our services and process your orders.Communicate with you about promotions, offers, and updates.Improve our website’s functionality and user experience.Measure the effectiveness of our marketing campaigns (Google Ads, Meta Ads, Microsoft Ads).Comply with legal obligations.

3. Third-Party Sharing

We may share your information with third parties only in the following cases:

Advertising and Analytics Providers: We share data with Google, Meta (Facebook), and Microsoft to run advertising campaigns and analyze website traffic. These third parties may also use cookies to track your behavior across different sites for ad personalization.Payment Processors: When you make a purchase, your payment information will be shared with our third-party payment processors to facilitate the transaction.Service Providers: We share data with trusted third parties that provide services like website hosting, email marketing, and customer support.Legal Requirements: We may disclose your information if required by law or in response to a legal request.

4. Third-Party Advertising

We use third-party advertising services (such as Meta, Google, and Microsoft Ads) that may collect information through cookies and other tracking technologies. These services help us show personalized ads based on your browsing behavior. You can opt out of personalized advertising through the following mechanisms:

Google Ads Settings: Google Ads SettingsMeta Ads Settings: Facebook Ad PreferencesMicrosoft Ads Settings: Microsoft Ads Preferences

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or to comply with legal obligations. After that, your data will be securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request access to the personal information we hold about you.Right to Rectification: You can request corrections to any inaccuracies in your data.Right to Erasure: You can request the deletion of your data in certain circumstances.Right to Object: You can object to the processing of your data for direct marketing purposes.Right to Data Portability: You can request that we transfer your data to another provider where technically feasible.

To exercise any of these rights, please contact us at [insert contact email].

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.